Is a VPN required to use COLABOX?

No, you can use the device normally by connecting to Wi-Fi or Ethernet.

FAQ

The package includes the COLABOX L2 PLUS device, remote control, HDMI cable, power cord, and user manual.

Yes, it supports voice control after Bluetooth pairing. The microphone is located on top of the remote.

Yes, OTA upgrades ensure continuous system improvements and optimization.

1. What is included in the packaging of COLABOX L2 PLUS?

2. Does the remote control support voice commands?

Yes. The remote supports voice control after Bluetooth pairing. The microphone is located at the top.

3. Does COLABOX L2 PLUS support OTA upgrades?

Yes, OTA upgrades ensure continuous system optimization and feature improvements.

4. What should I do if I encounter usage issues?

Please contact your seller for technical support at any time.

5. Can I use other remote controls with COLABOX?

Infrared remotes may work, but voice commands are not supported. We recommend using the original remote.

6. Is installation and setup complicated?

No. Simply follow the on-screen instructions for an easy setup process.

7. What internet speed is required?

A bandwidth of 100 Mbps is sufficient for smooth performance.

8. How many TVs can connect at the same time?

Only one device can be connected at a time.

9. Is a VPN required?

No. Just connect via Wi-Fi or Ethernet normally.

10. What if Wi-Fi cannot be detected?

If the issue persists, contact your seller.

11. What if remote pairing fails?

Contact support if needed.

12. How can I verify authenticity?

Verify via dealer authorization code on the official website or consult your seller.